How to Fix the “This Store Can’t Accept Real Orders or Real Payments” Error on Shopify

The error message “this store can’t accept real orders or real payments” is a common issue faced by Shopify store owners. It occurs when customers try to complete a purchase in their store and prevents them from processing real payments. This can be a frustrating experience for both the store owner and their customers, as it can prevent sales from being made.

The purpose of this article is to provide a comprehensive guide to solving the error message “this store can’t accept real orders or real payments.” We will go through various solutions, from checking the status of your payment gateway to transferring store ownership, to help Shopify store owners resolve this issue.

This article provides a comprehensive guide to resolving the error message “this store can’t accept real orders or real payments” for Shopify store owners. Our step-by-step guide covers various solutions, including checking your payment gateway, transferring store ownership, and disabling the Test Order feature. Whether you are a new or experienced Shopify store owner, this guide will help you resolve this issue and get back to making sales.

Solutions

Solution to the error message “this store can’t accept real orders or real payments” A. Step-by-step guide to fix the issue

1. Verify that you have an active Shopify subscription and that the password page has been removed.
2. Determine if you are a Shopify Partner and if the store is a development store. a. If you are a Shopify Partner and the store is a development store, you will need to transfer ownership to the client or contact Partner support to remove the commission on the store. b. If you are not a Shopify Partner but purchased the store, you will need to contact the Partner who developed the store to transfer ownership to you.
3. If neither of the above solutions apply, then check if the Test Order feature is active. If it is, disable it.
   • The Test Order feature is designed to allow store owners to test their checkout process without actually processing a real payment. However, if it is active, it can cause the error message “this store can’t accept real orders or real payments” to appear. To disable the Test Order feature, follow these steps:
     • Log into your Shopify admin account.
     • Go to Settings > Payments.
     • In the Shopify Payments section, click Manage.
     • In the Test mode section, select “disable test mode.”

4. If you have already purchased a Shopify plan, then verify that the payment gateway is not in test mode. B. Tips to prevent the error message from reappearing
5. Make sure to keep your Shopify subscription active.
6. Avoid leaving the password page enabled.
7. Make sure to transfer store ownership if necessary.
8. Keep the Test Order feature disabled.
9. Regularly check the status of your payment gateway to ensure it is not in test mode.

Note: It is recommended to follow these steps in the order outlined to ensure that you are addressing the root cause of the error message and to prevent it from reappearing in the future. If the error message persists, it is recommended to reach out to Shopify support for further assistance.

Best practices

Having a seamless checkout process is crucial for any e-commerce store, as it can greatly impact the customer experience and ultimately, sales. A smooth and streamlined checkout process can lead to increased customer satisfaction, improved conversion rates, and reduced cart abandonment.

Shopify’s Winter ’23 Edition has introduced several updates to improve the checkout experience for customers, including the new One-Page Checkout and Checkout customizations. This new feature provides customers with a simplified and streamlined checkout process, reducing the number of pages customers have to go through to complete their purchase.

the checkout process is a crucial part of the online shopping experience and it’s essential to invest in improving it. By using Shopify’s One-Page Checkout and taking advantage of the updates from Shopify’s Winter ’23 Edition, you can provide your customers with a seamless and enjoyable checkout process that will improve their shopping experience and increase your store’s conversion rate.

Conclusion

we have discussed the error message “this store can’t accept real orders or real payments” which can be a frustrating experience for Shopify store owners. We have provided potential solutions for this issue, including checking the payment gateway and ensuring that the store ownership has been transferred properly.

Another solution is to disable the Test Order feature from the Shopify admin panel. Additionally, we have emphasized the importance of having a seamless checkout process and recommended various solutions to improve the customer experience.

To wrap up, it is crucial for store owners to take the necessary steps to resolve this error message to ensure that their store operates smoothly and efficiently. We hope that the information provided in this article has been helpful in resolving this issue.

As a final call-to-action, we encourage store owners to implement the solutions outlined in this article and take advantage of the new features, such as Shopify’s One-Page Checkout and the updates to the Shop app in the Winter ’23 Edition. These updates are designed to provide the best possible checkout experience for customers, leading to increased sales and success for the store.